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We offer a variety of ways for you to register for your favorite programs. Read below to get started!
The Vernon Hills Park District offers a secure and simple way to register for most of our programs without having to come to one of our facilities. Residents and Non-Residents may register online once they have created an online account and received their User ID and password. The District accepts all major credit cards for payment. Click here if you forgot your username and password.
Vernon Hills residents do not need to prove residency. Residency is determined using Lake County’s Geographical Information System (GIS) and is applied automatically at account creation. The GIS system will periodically check for residency status to ensure all Vernon Hills households are marked as residents.
Residents living outside of Vernon Hills, but residing within the Hawthorn School District 73 boundaries, are required to prove residency.
The following proof of residency requirements must be provided on an annual basis:
- Valid State Photo ID or Driver’s License
- Any official billing statement with the current address (no older than 60 days)
You must submit proof of residency online or in-person at either of the following facilities:
We also accept in-person registration at the Sullivan Community Center and Lakeview Fitness. Registration is available during their respective business hours. Please stop by the front desk to complete your registration.
The District establishes appropriate age qualifications for each of its programs. Only the program supervisor is authorized to make exceptions to these age ranges. Consideration will only be given once all age-appropriate participants have had an opportunity to register.
Senior Citizen Discount
Senior discounts are available for individual passes and memberships to our Fitness Center for residents aged 62 and older. For all other programs and the Family Aquatic Center, a 20% discount will be applied.
Households with an unpaid balance will not be allowed to register for any Vernon Hills Park District programs, activities, memberships, or rentals until the balance is paid in full. For assistance with an unpaid balance contact the Customer Service Supervisor at (847) 996-6803.
A $25 service charge will be assessed on all checks returned due to non-sufficient funds (NSF).
A refund, minus a $5 service charge, is granted if the request is received 10 business days before the start of the program. To avoid the service charge, you may apply the refund toward another Park District program or accept a credit for future use.
Refund requests received less than 10 days before the start of a program or after a program has begun will be granted and pro-rated upon administrative approval. The $5 service charge will apply.
No refunds are issued once 50% of the program has been completed.
Season passes are not refundable.
If refunds are not applied to an account credit, they will be issued back to the original form of payment. If payment was cash or check, a refund check will be mailed in approximately 2-3 weeks, after administrative approval.
A positive approach is used regarding discipline. Staff periodically reviews rules with participants during programs. If inappropriate or unacceptable behavior occurs, prompt resolution will be sought and the Behavior Code of Conduct will be used as a guideline. The Park District reserves the right to remove a participant whose actions endanger the safety of others or himself.
Americans with Disabilities
The Vernon Hills Park District will comply with the Americans With Disabilities Act (ADA), which prohibits discrimination in the provision of programs, services, or activities to individuals with disabilities. We invite any participant with a special need to contact our staff or our SRA staff, upon registration, so that a smooth inclusion can occur. If you have any questions regarding the Park District’s ADA policy, or you believe you have been unfairly discriminated against in the provision of programs, services, or activities of the Vernon Hills Park District, please contact Jeff Fougerousse, Executive Director, at (847) 996-6806. For the deaf or hearing-impaired, call the Illinois Relay Center voice only operator at (800) 526-0857.
Food Allergy Policy
The Park District will attempt to accommodate each program participant who has a food allergy in order to provide the safest learning environment possible. A Food Allergy Action Plan will be created by the District staff and parents and will identify operational practices for parents, teachers, and children to follow. For a copy of the Food Allergy Action Policy, contact Tom Ritter, Superintendent of Recreation, at (847) 996-6802.
Can I process a refund or class transfer on-line?
Refunds and transfers cannot be processed on-line, but you can stop by our office or email the request to firstname.lastname@example.org and your request will be processed. If requesting by email, please include the participants full name, address, class name, code, reason why canceling and how you would like refund.
Can I register for the wait list on-line and do I have to pay for it?
You can register for the wait list on-line and you will not be charged for the program at that time. We will contact you if we can enroll you and at that time you will be required to pay for the program.
Can I pay a balance on-line?
Yes. Log onto your account, select My Account at the top and choose Account History to view and pay your balances.
Why do I get a message that “a grade/age conflict exists for this class”?
This message could mean that the family member selected does not meet the grade/age requirements for the program, or the family member’s grade/age level needs to be updated in our system. Please contact the Sullivan Community Center to update grade/age level.”
How do I change my email address or household information?
You can change any of your household information by emailing us at email@example.com or you can call the Sullivan Community Center at (847) 996-6800 and they can make the change for you.